Tillys

Surf shop in Glendale, AZ

SurfSpotGuide verified

4.4 (41 reviews)

Glendale, AZ

About Tillys

Tillys at the Glendale, AZ Tanger Outlets offers a large selection of clothing and accessories with a focus on current, hip styles. Customers consistently praise the attentive, friendly, and engaging staff who provide excellent service, though some note issues with online order fulfillment and in-store temperature. This shop is ideal for shoppers seeking trendy, quality apparel and accessories backed by helpful in-person assistance.

The Good

Overwhelmingly positive feedback regarding staff friendliness, attentiveness, and helpfulness (mentioning specific employees like Jacoby, Jasmine, and Brittney). Customers praised the clean and organized store environment, good product quality, and excellent deals/prices. The selection of 'hip' and 'cool' clothing appealing to a younger demographic was also highlighted as a strength.

Things to Consider

Significant issues reported with online/delivery services, specifically failed same-day delivery and in-store pickup promises not being met, leading to order cancellations. One customer reported a significant delay (3 days) in receiving a refund after an attempted purchase. Minor complaints included the store being too hot (lack of AC) and one mention of a 'creep salesperson' and items being 'a bit pricey'.