Tillys
Surf shop in Cypress, CA
About Tillys
Tillys in Cypress, CA, offers a wide selection of trendy clothing, accessories, toys, and backpacks catering to a youth-oriented market. While some shoppers note higher pricing and restrictive final sale policies, many praise the store's well-stocked layout and the knowledgeable, welcoming service provided by staff members like Hannah. This location is ideal for fashion-conscious teens and young adults seeking current styles who value personalized assistance when shopping.
The Good
Customers frequently praise the friendly, helpful, and knowledgeable staff, specifically mentioning excellent customer service, welcoming attitudes, and employees who are patient and go the extra mile. The store is noted for having a great selection of trendy and stylish items, including clothing, accessories, toys, and backpacks, and often has items in stock compared to other locations. The online shopping experience is also highlighted as easy and pop-up free.
Things to Consider
Significant complaints center on poor in-store customer service, including staff ignoring customers, laughing, or showing dismissive attitudes (like eye-rolling) when assistance was requested. Pricing is frequently mentioned as being higher than larger department stores. Return policies are a major issue, specifically regarding final sale on jewelry and difficulty returning damaged goods (like cracked cologne) past the 30-day window. One reviewer noted the store layout felt small.
Shop Highlights
Everything you need to plan a visit to Tillys.
Located inCypress, CA
Call+1 (801) 280-5099
Emailhanger.orders@tillys.com
Websitetillys.com/store/?StoreID=0003
How to Reach Tillys
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Features & Amenities
What makes this surf shop stand out.
Friendly Staff
Has Apparel
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