Tillys
Surf shop in Fresno, CA
About Tillys
Tillys in Fresno, CA, offers a wide selection of trendy clothing, shoes, and accessories for teens and young adults. While some patrons note the higher price point, many customers consistently praise the helpful, pleasant staff who go the extra mile to assist with fitting and ordering. This location is ideal for shoppers seeking current styles who value attentive service, despite occasional reports of inconsistent staff training and attitude.
The Good
Customers consistently praise the excellent and friendly customer service, highlighting specific employees (Kelly, Zach, Amber, Lily, Gabby, Danielle) for being very helpful, accommodating, and professional. The store is noted for its great organization, cleanliness, trendy selection of clothes, shoes, and accessories, and frequent sales/deals that balance the perceived high prices. Many reviewers state this is their favorite location and they plan to return.
Things to Consider
Significant negative feedback centers on extremely poor staff behavior, including rudeness, accusations of shoplifting/counterfeiting cash without proper procedure, and instances of staff ignoring customers or snickering at them. Specific complaints include an employee appearing intoxicated, inappropriate staff attire (revealing clothing), and a severe accusation of ethnic discrimination where staff allegedly monitored shoppers based on a 'feeling.' Other minor issues mentioned are dressing room rule enforcement being overly strict or poorly communicated, and the general perception that the store is pricey.
Shop Highlights
Everything you need to plan a visit to Tillys.
Located inFresno, CA
Call+1 (801) 280-5099
Emailhanger.orders@tillys.com
Websitetillys.com/store/?StoreID=0071
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Features & Amenities
What makes this surf shop stand out.
Friendly Staff
Has Sunglasses
Has Apparel
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