Tillys
Surf shop in Montclair, CA
About Tillys
Tillys in Montclair, CA, offers a range of apparel and accessories for a youthful, trend-focused clientele. Customer feedback highlights exceptional assistance from specific staff members who create a fun and welcoming atmosphere, though some experiences report significant service inconsistencies and unwelcoming interactions. This location is best suited for shoppers seeking current styles who value positive engagement with helpful associates when making their purchases.
The Good
Customers highly praise specific staff members, naming Yazmine, Brandon, Jocelyn, Ashley, and Andreas for being amazing, helpful, welcoming, and creating a fun atmosphere. The store is noted for having great clothes, exciting shopping, and decent/excellent prices, along with a rewards program.
Things to Consider
Significant complaints regarding poor customer service were raised, including feeling unwelcome, being profiled upon entry, and receiving snarky comments from staff (specifically mentioning Jazzlyn). There were issues with management/supervisors being unhelpful or argumentative (regarding a display shoe issue). Long waits at the cash register due to understaffing and a request for updated store hours were also noted.
Shop Highlights
Everything you need to plan a visit to Tillys.
Located inMontclair, CA
Call+1 (801) 280-5099
Emailhanger.orders@tillys.com
Websitetillys.com/store/?StoreID=0113
Where You'll Find Tillys
5144 E Montclair Plz Ln, Montclair, CA 91763
Montclair, CA 91763
How to Reach Tillys
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Features & Amenities
What makes this surf shop stand out.
Friendly Staff
Good Prices
Has Apparel
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