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Tillys

Surf shop in Torrance, CA

SurfSpotGuide verified
4.6 (45 reviews)
Torrance, CA
+1 (801) 280-5099Visit Website

About Tillys

Tillys in Torrance, CA, offers a large selection of casual wear, shoes, and accessories for men, women, and kids, situated conveniently in the Rolling Hills Plaza. Customers frequently highlight the exceptionally sweet, patient, and knowledgeable staff who provide valued service, though some note inconsistent return policy enforcement and pricing concerns. This location is ideal for shoppers seeking trendy apparel and footwear who appreciate personalized assistance, especially those needing help finding supportive shoe options.

The Good

Customers consistently praised the exceptional customer service, highlighting specific employees (Nestor, Oscar, Daniella, Danielle, Bauiro, Savanna) for being sweet, helpful, patient, knowledgeable, and going above and beyond. The store is noted for being large, having good clearance sections, a nice variety of skater/surfer apparel, cute shoes, and good backpack selection. Accessibility features like handicapped entrances and ample parking were also mentioned positively.

Things to Consider

The primary negative feedback centered on poor handling of a return issue where management refused to override a one-day late return policy, causing significant frustration. Other complaints included the store being perceived as very pricey or overpriced by some shoppers, and a serious safety concern where management allegedly dismissed a customer's report about another patron making threats involving weapons.

Shop Highlights

Everything you need to plan a visit to Tillys.

Located inTorrance, CA
Call+1 (801) 280-5099
Emailhanger.orders@tillys.com
Websitetillys.com/store/?StoreID=0022

Where You'll Find Tillys

2645 Pacific Coast Hwy, Torrance, CA 90505
Torrance, CA 90505
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How to Reach Tillys

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Reach out directly for inventory updates or personalised recommendations.

Call 8012805099Email hanger.orders@tillys.comVisit WebsiteGet Directions

Features & Amenities

What makes this surf shop stand out.

Friendly Staff
Has Sunglasses
Has Apparel

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