Downunder Westport

Surf shop in Westport, CT

SurfSpotGuide verified

4.3 (23 reviews)

Westport, CT

About Downunder Westport

Downunder Westport, located right on the water in Westport, CT, offers a broad selection of boards, paddles, and apparel alongside direct water access. Customers consistently praise the friendly, knowledgeable staff who expertly match gear to ability and provide high-quality rentals and instruction. This shop is ideal for both beginners seeking professional lessons and experienced enthusiasts looking to test the widest local inventory before purchasing.

The Good

Customers consistently praise the friendly, knowledgeable, and helpful staff, noting their professionalism and ability to teach beginners effectively. The shop offers a great selection of high-quality boards and equipment. The location right on the water with a great dock launch point is a significant advantage, allowing customers to try before buying. Lessons and team-building events are highly rated for being fun, safe, and well-organized.

Things to Consider

The primary negative feedback centers on safety and adherence to marine laws. Several reviews strongly criticize the lack of education provided to renters regarding boating laws, leading to renters impeding marine traffic and creating dangerous situations. Concerns were raised about owners disseminating incorrect right-of-way information and a lack of monitoring for renters (e.g., no chase boat or distress communication). Additionally, rental pricing is considered expensive, especially for periods longer than the minimum two hours, and customers must call ahead due to tide-dependent operating hours.