Maui Nix
Surf shop in Coconut Grove, FL
About Maui Nix
Maui Nix in Coconut Grove, FL, stocks essential surf gear, apparel, and a notable selection of sunglasses and sandals. Customers frequently commend the staff, specifically mentioning Evelyn and Dave, for their welcoming attitudes and exceptional, helpful service even when resolving issues. This shop is ideal for anyone seeking quality inventory backed by attentive staff, ensuring a smooth shopping experience for locals and visitors alike.
The Good
Customers consistently praise the amazing, friendly, and welcoming customer service, specifically mentioning staff members Evelyn, Dave (the manager), Jackie, and Jose. The shop is noted for having a great selection, particularly of sandals and Ray-Ban shades, and offering really good deals, including 50% off sales on items like pants. Staff were helpful in providing specific parts when customers were in a jam.
Things to Consider
One significant negative experience involved a customer being denied a refund for inexpensive sunglasses that broke quickly. This customer reported being treated rudely by a staff member, possibly the store manager (Dave, mentioned positively elsewhere), who was described as grumpy and dismissive during the refund attempt. The customer felt the service received was the 'worst customer experience' of their life.
Shop Highlights
Everything you need to plan a visit to Maui Nix.
Where You'll Find Maui Nix
3015 Grand Ave #145, Coconut Grove, FL 33133
Coconut Grove, FL 33133
How to Reach Maui Nix
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Features & Amenities
What makes this surf shop stand out.
Friendly Staff
Good Prices
Has Sunglasses
Has Apparel
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