Alvin's Island - Destin #318
Surf shop in Destin, FL
About Alvin's Island - Destin #318
Alvin's Island in Destin, FL, offers a wide array of beach apparel, souvenirs, and accessories for a complete seaside shopping trip. While some patrons praise the extensive selection and good pricing, many reviews cite inconsistent customer service and issues honoring advertised sales or return policies. This shop suits visitors looking for a large inventory of typical beach gear and vacation mementos, provided they carefully check all items and sales before purchase.
The Good
Customers frequently praise the great selection of merchandise, including beach apparel, souvenirs, and name-brand items (Hurley, Rip Curl, etc.). Many reviewers noted good pricing, frequent sales, and the convenience of it being a one-stop shop. Specific employees, such as Tori and Wil, were highlighted for providing great customer service, and some found the store clean, neat, and well-organized.
Things to Consider
The most significant recurring negative feedback centers on extremely poor and rude customer service, with multiple reports of staff being unwelcoming, unhelpful, and even argumentative, sometimes involving language barriers. Several customers reported issues with honoring advertised sales or discounts, leading to disputes at checkout. Other complaints include misleading promotions (like review discounts not being honored), difficulty with returns/exchanges (including managers refusing valid returns or screaming at customers), and the store layout being very cluttered and disorganized.
Shop Highlights
Everything you need to plan a visit to Alvin's Island - Destin #318.
Where You'll Find Alvin's Island - Destin #318
1000 US-98, Destin, FL 32541
Destin, FL 32541
How to Reach Alvin's Island - Destin #318
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Features & Amenities
What makes this surf shop stand out.
Good Prices
Has Apparel
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