Billabong Outlet
Surf shop in Ellenton, FL
About Billabong Outlet
The Billabong Outlet in Ellenton, FL, offers discounted brand apparel and accessories in a relaxed retail setting. While some patrons note inconsistent service experiences, many highlight exceptional assistance from specific staff members like Summer, Luis, and Kiara, alongside good deals and well-stocked inventory. This location is ideal for value-conscious shoppers seeking reliable brand gear who appreciate finding knowledgeable employees during their visit.
The Good
Customers frequently praised specific staff members (Summer, Luis, Gianna, Kiara, Angelina A) for being exceptionally helpful, knowledgeable, sweet, and going above and beyond to assist with locating items or providing personalized service. The store is noted for having great deals, good prices, a fantastic selection of clothing, and generally friendly, laid-back, and knowledgeable staff overall.
Things to Consider
Several negative comments focused on poor customer service from some staff members who were observed talking amongst themselves instead of assisting customers with inquiries about pricing. There were complaints regarding unprofessional behavior, such as an employee loudly expressing frustration over a return impacting a sales goal. Issues were also raised concerning bad management and the store's phone line frequently being non-operational.
Shop Highlights
Everything you need to plan a visit to Billabong Outlet.
Where You'll Find Billabong Outlet
5575 Factory Shops Blvd, Ellenton, FL 34222
Ellenton, FL 34222
How to Reach Billabong Outlet
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Features & Amenities
What makes this surf shop stand out.
Friendly Staff
Good Prices
Has Apparel
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