Swim City
Surf shop in Longboat Key, FL
About Swim City
Swim City in Longboat Key, FL, offers a beautiful selection of swimwear, apparel, and accessories for the whole family. Customers consistently praise the staff, particularly Julie and Liz, for their welcoming attitudes, attentive service, and expertise in finding the perfect fit. This shop is ideal for vacationers and locals seeking high-quality resort wear backed by genuinely helpful, personalized shopping assistance.
The Good
Customers overwhelmingly praise the exceptional customer service provided by specific staff members, particularly Julie, Liz, and Cheryl, who are described as friendly, welcoming, professional, attentive, and highly knowledgeable in helping find the perfect fit and style. The store is commended for its beautiful appearance post-hurricane, great atmosphere, and excellent, high-quality selection of swimwear, dresses, shoes, and accessories, often featuring unique brands not found elsewhere. Many long-time customers express loyalty due to consistent positive experiences.
Things to Consider
Several severe complaints focus on extremely rude, obstructive, and unprofessional behavior from at least one specific employee (not Julie or Liz), including refusing acceptable payment methods, being overly pushy, making inappropriate comments to younger customers, showing prejudice regarding mask-wearing, and generally creating an unwelcoming environment. Other negative points include the store sometimes opening late despite posted hours, poor organization of men's clothing, and general staff being perceived as pushy or unwelcoming by some patrons.
Shop Highlights
Everything you need to plan a visit to Swim City.
Where You'll Find Swim City
3170 Gulf of Mexico Dr, Longboat Key, FL 34228
Longboat Key, FL 34228
How to Reach Swim City
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Features & Amenities
What makes this surf shop stand out.
Friendly Staff
Has Sunglasses
Has Apparel
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