Mortls Sports Center, Inc.

Surf shop in Iron Mountain, MI

SurfSpotGuide verified

4.9 (40 reviews)

Iron Mountain, MI

About Mortls Sports Center, Inc.

Mortls Sports Center, Inc. in Iron Mountain offers a wide selection of quality sporting gear, outerwear, and boots, alongside excellent service departments. Customers consistently praise the staff for being exceptionally knowledgeable, genuinely helpful, and focused on non-pressured recommendations that enhance the customer experience. This local treasure is ideal for anyone seeking high-quality products backed by dedicated, long-term support after the sale.

The Good

Customers consistently praise the exceptional, first-rate customer service, highlighting staff (especially Rich and Becky) as extremely knowledgeable, helpful, friendly, and genuine. They appreciate the lack of high-pressure sales tactics, the staff's commitment to assessing individual needs, and excellent after-sale service, including repairs and even house calls. The product selection is described as awesome, first-rate, and high quality, often available at great prices. Specific positive mentions include helpful bike fitting, free tune-ups, and community programs like the Free Kids Bike Program.

Things to Consider

The only piece of negative feedback noted was a single comment regarding pricing: 'Not going to pay 500 or 600 for my 5 year old kid!' Otherwise, no significant negative feedback regarding service, quality, or selection was found.