Red Arrow Ride

Surf shop in Union Pier, MI

SurfSpotGuide verified

4.9 (112 reviews)

Union Pier, MI

About Red Arrow Ride

Red Arrow Ride in Union Pier offers rentals of e-bikes, beach gear like chairs and mats, and sells quality beach apparel and souvenirs. Customers consistently praise the staff for exceptional, accommodating service, noting easy online booking and high-quality, well-maintained inventory. This shop is ideal for visitors and families seeking reliable equipment and personalized assistance for a smooth day by the water or exploring local paths.

The Good

Customers overwhelmingly praise the outstanding, friendly, and knowledgeable customer service provided by the staff, especially Art and Shelly. The rental process (online booking, pickup, and delivery/drop-off) is consistently described as seamless, easy, and efficient. Equipment quality is highly rated, particularly the e-bikes, golf carts, and beach gear like Maui mats and umbrellas. The staff demonstrates exceptional care, often going above and beyond, such as swapping incorrect sizes without issue, offering free delivery for small items, providing immediate roadside assistance for bike mishaps, and offering 100% refunds for unused rentals. The shop is also noted for being spotless, well-merchandised, and offering quality retail items.