Ph.D Skis

Surf shop in Bozeman, MT

SurfSpotGuide verified

4.6 (101 reviews)

Bozeman, MT

About Ph.D Skis

Ph.D Skis in Bozeman, MT, offers a comprehensive selection of ski gear, rentals, and specialized bootfitting services. Customers frequently praise the knowledgeable and friendly staff, noting exceptional service that ranges from accommodating late arrivals to providing free binding adjustments. This shop is ideal for dedicated skiers and families seeking high-quality inventory and personalized attention to ensure a comfortable and successful day on the slopes.

The Good

Customers consistently praise the staff, particularly naming Kevin and Stu, for being extremely knowledgeable, friendly, and passionate about skiing and boot fitting. Highlights include going above and beyond (staying open late during a storm, handling warranty issues generously), offering free services like binding adjustments and free waxing with purchase, and providing high-quality, comfortable boot fits that feel custom. The shop is frequently described as the 'best in town,' a vital part of the local ski community, and excellent for both rentals and purchasing top-of-the-line gear.

Things to Consider

The primary negative feedback centers on inconsistent boot fitting experiences, where some customers felt staff were condescending, patronizing (especially women), or pushed them into boots that were ultimately the wrong size, leading to pain and unusable gear. Other issues included staff not being present for scheduled appointments without notification, resulting in wasted travel time, and one instance of extremely poor closing time customer service where staff refused service just before the posted closing time.