LB Snow

Surf shop in Missoula, MT

SurfSpotGuide verified

4.9 (66 reviews)

Missoula, MT

About LB Snow

LB Snow in Missoula, MT, offers a comprehensive inventory of quality gear for both water sports, including rafts and kayaks, and winter activities like skiing and snowboarding. Customers consistently praise the staff for their exceptional knowledge, genuine kindness, and commitment to going above and beyond to ensure safety and satisfaction. This shop is ideal for anyone from beginners to seasoned enthusiasts seeking expert advice, top-tier rentals, or reliable repairs with a distinctly customer-centric local vibe.

The Good

Customers overwhelmingly praise the staff for being incredibly friendly, kind, knowledgeable, passionate, and customer-centric. Specific staff members like Willie, Helen, Lea, Claire, John, Sam, and Gonzo receive high commendations for going above and beyond, offering expert advice without pressure, and providing exceptional, personalized service (including staying late and offering refunds when due). The quality of rental gear and purchased equipment is consistently rated as top-notch. The shop is highly recommended for its expertise in both snow sports (skiing, snowboarding, backcountry/AT setups) and water sports (rafting, kayaking). Turnaround time for repairs and tunes is speedy, and prices for rentals are considered reasonable and affordable.

Things to Consider

One review mentioned that the inventory selection can be limited, specifically noting that during the summer they had fewer skis, and another noted limited helmet/goggle selection with only one brand carried, making it difficult to try on items for fit. One isolated comment described the staff as 'Slow and rude,' which contradicts the vast majority of feedback.