Inlet Outlet Surf Shop

Surf shop in Manasquan, NJ

SurfSpotGuide verified

4.3 (29 reviews)

Manasquan, NJ

About Inlet Outlet Surf Shop

Inlet Outlet Surf Shop in Manasquan, NJ, stocks surf gear, apparel, and accessories, often featuring seasonal sales. Customers frequently praise the knowledgeable staff for providing excellent guidance on equipment like wetsuits and boards, though some note inconsistent pricing and service experiences. This shop is ideal for those seeking local expertise on core surfing items and apparel, especially during their advertised sales events.

The Good

Customers consistently praise the excellent, friendly, and knowledgeable customer service, highlighting staff going above and beyond to explain products (like wetsuits) and assist with purchases. The shop is noted for having a great selection of gear, including boards, skateboards, and apparel, with killer seasonal sales offering great deals. Specific positive mentions include durable products, fair pricing on some items (like a $250 surfboard), and helpful staff providing local tips.

Things to Consider

Several significant complaints focus on high pricing for certain apparel items, such as thin crop tops and general clothing, despite being called an 'outlet.' A major recurring issue is poor customer service from specific staff members, described as rude, dismissive, or unfriendly, particularly regarding returns. There are strong warnings about an inflexible return policy, with one customer reporting an outright refusal of a refund for uncomfortable footwear, suggesting the owner is unfriendly and does not prioritize customer satisfaction.