Tillys

Surf shop in Houston, TX

SurfSpotGuide verified

4.1 (11 reviews)

Houston, TX

About Tillys

Tillys in Houston, TX, offers a selection of apparel and gear within a retail environment. While some patrons praise the friendly staff and enjoyable shopping atmosphere, others report inconsistent service experiences, particularly with management. This shop is best suited for shoppers seeking contemporary clothing and good prices who prioritize a relaxed browsing experience over guaranteed expert assistance.

The Good

Customers consistently praise the friendly, welcoming, and helpful staff, noting a relaxed shopping experience and good vibes. The store offers a wide range of options at great prices, and the clothing selection is considered 'cool' and fun.

Things to Consider

Significant complaints center on inconsistent customer service, including unhelpful or rude staff members and one instance where an employee was dismissive. There were specific issues with management, including a manager who refused a return based on payment method and general feedback citing 'horrible management'.