eXit Outdoors

Surf shop in Draper, UT

SurfSpotGuide verified

4.4 (25 reviews)

Draper, UT

+1 (801) 679-1923

About eXit Outdoors

eXit Outdoors in Draper offers a curated selection of outdoor equipment, skate gear, apparel, and bike services for local enthusiasts. Customers consistently praise the incredibly personable staff, owner involvement, and competitive pricing, often highlighting exceptional service during purchases and repairs. This shop is ideal for families and new riders seeking knowledgeable assistance alongside quality brands and frequent sales.

The Good

Customers consistently praise the incredible, friendly, and personable staff, frequently mentioning specific employees like Andrew for going above and beyond in service (especially bike repair). The shop is appreciated for its great selection of outdoor equipment, skate gear, and apparel, carrying good brands. Reviewers also highlight frequent sales, competitive pricing, honesty, and quick turnaround times for minor services.

Things to Consider

The primary area of significant negative feedback concerns the bike repair shop experience, citing extremely long turnaround times (up to a month for a simple fix) due to limited staffing (one tech servicing two locations). Specific repair complaints include unresolved issues after service, being quoted for unnecessary expensive parts (like a new fork), and staff being unresponsive or insisting on diagnoses without proper inspection. One customer also reported a rigid return policy regarding opened, unused items.