Vermont Ski and Sport

Surf shop in Jamaica, VT

SurfSpotGuide verified

4.9 (70 reviews)

Jamaica, VT

About Vermont Ski and Sport

Vermont Ski and Sport, located in Jamaica, VT, offers a wide selection of new and pre-loved equipment for skiing and stand-up paddleboarding. Customers consistently praise the staff, particularly Jonathan and Jamie, for their exceptional knowledge, personalized sizing assistance, and commitment to ensuring product satisfaction before shipping. This shop is ideal for both new participants and experienced enthusiasts seeking high-quality gear backed by attentive, trustworthy service.

The Good

Customers overwhelmingly praise the exceptional, over-the-top customer service, frequently highlighting specific staff members like Jonathan and Jamie for their knowledge, patience, and willingness to go above and beyond (e.g., confirming sizing, replacing defective items, offering expert coaching/advice, and even driving items to customers). The quality and condition of both new and used ski/SUP gear are consistently rated as excellent and as described. Customers appreciate the great prices, fast and smooth shipping/delivery, and the personalized attention that makes them feel confident in their purchases, especially when buying specialized or children's equipment online.

Things to Consider

One customer reported receiving two different size ski boots and having difficulty reaching the business by phone initially, although the owner later made contact to resolve the issue. Another mentioned hesitating about paying a $20 shipping fee, though they ultimately felt the speed of delivery justified the cost.