Gordy's Pro Shop

Surf shop in Fontana on Geneva Lake, WI

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4.1 (9 reviews)

Fontana on Geneva Lake, WI

About Gordy's Pro Shop

Gordy's Pro Shop in Fontana-on-Geneva-Lake, WI, stocks a curated selection of surf gear, lake apparel, and Yeti products. While some patrons report issues with returns and order cancellations, many customers consistently praise the staff's expertise, friendly demeanor, and the shop's well-organized, updated inventory. This location is ideal for families and water sports enthusiasts seeking quality brands and knowledgeable guidance for their next lake adventure.

The Good

Customers highly praise the staff for being incredibly friendly, knowledgeable, and helpful experts. The shop is noted for its well-organized layout and wide selection of high-quality products, including great options for surfboards, board shorts, swimsuits, and Yeti products, featuring amazing brands and styles.

Things to Consider

Significant complaints center on extremely poor customer service, including instances of management refusing solutions for defective merchandise, rude and potentially discriminatory behavior, and order cancellations being handled unprofessionally (including hanging up on customers). One specific incident involved a swimsuit unraveling after only one day of use.