Beachcombers Inc

Surf shop in Lake Havasu City, AZ

SurfSpotGuide verified

4.5 (82 reviews)

Lake Havasu City, AZ

About Beachcombers Inc

Beachcombers Inc in Lake Havasu City offers an extensive inventory spanning water sports gear, skate equipment, clothing, and accessories all under one roof. While many patrons consistently praise the friendly, knowledgeable staff and the store's vibrant local atmosphere, some reviews cite significant issues with management conduct and return policies. This shop is ideal for families and enthusiasts seeking a wide selection of summer and action sports necessities with the potential for excellent personalized service.

The Good

Customers highly praise the friendly, knowledgeable, and attentive staff, specifically mentioning employees like Nate for excellent leadership and helpful advice. The store is celebrated for its extensive and amazing selection of gear, covering water sports, skate/scooter equipment, clothing, and accessories, often representing the 'soul' of Lake Havasu culture. Many appreciate the military discount offered and the free koozie with purchases. Specific positive mentions include great service for board building, scooter repairs, and assistance with sunglasses.

Things to Consider

Significant negative feedback centers on rude and unprofessional behavior from management and some staff members. Specific incidents include an owner/manager making offensive comments regarding a military dependent ID discount, managers being rude to elderly customers, staff using inappropriate language, and employees yelling at customers as they left the store. Other complaints involve poor handling of returns (specifically refusing to replace cheap sunglasses that broke immediately), an employee raising their voice over an anti-theft device issue, and one report of the skate shop upstairs being closed because staff were unwilling to walk up. A few customers noted that prices were high, and one mentioned long wait times potentially influenced by social status.