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Murrays Sports

Google 4.5 · 28 reviews

Surf shop in Carpinteria, CA

About Murrays Sports

Murrays Sports in Carpinteria, CA, offers a wide inventory spanning watersports gear, including specialized parts for catamarans and foiling equipment. Customers frequently commend the staff for their attentive service, knowledgeable advice, and proactive communication regarding orders. This shop is ideal for dedicated sailors and watersports enthusiasts seeking high-quality components backed by exceptional, personalized support.

The Good

Customers consistently praise the exceptional, professional, and highly knowledgeable customer service, often citing specific staff members (like Dray and Tom) for going above and beyond, including proactive error correction (overnighting missing parts) and personalized attention for complex international orders. They are highly regarded for their expertise in watersports equipment, especially Hobie Cat parts, and for providing high-quality, custom-made parts with excellent website descriptions. Shipping is frequently noted as being very fast.

Things to Consider

One significant negative involved a first-time online customer whose large order was unilaterally canceled due to undisclosed, stringent fraud policies related to shipping addresses, order size, and customer history, leading to frustration and a poor initial experience. Other isolated complaints include receiving a defective product (mismatched wheels on a dolly) with an unsatisfactory initial response from support, and one instance where ordered cat trax arrived late with incorrectly drilled holes requiring customer modification.

Features & Amenities

What makes this surf shop stand out.

  • Friendly Staff
  • Good Prices
  • Has Apparel

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