// Surf Shop
Pacific Outfitters of Eureka
Google 4.3 · 268 reviews
Surf shop in Eureka, CA
About Pacific Outfitters of Eureka
Pacific Outfitters in Eureka offers a wide array of outdoor gear spanning hiking, camping, firearms, and water sports equipment. Customers frequently praise the staff for being exceptionally knowledgeable, professional, and accommodating across various departments, often highlighting personalized service and strong community support. This well-stocked destination suits dedicated gear hunters and determined beginners needing expert guidance to find the right equipment for their next adventure.
The Good
Customers consistently praise the staff for being exceptionally friendly, knowledgeable, professional, and helpful across various departments including hiking, firearms, general gear, and rentals. Specific employees (Daniel, David, Seth, Hunter, Craig, Morgan, Jonathan, Miles, Lydia, Jordan, Joel, Brandon, Kellen) received positive mentions for providing personalized service, patience, and expertise. The store is noted for having a great selection of high-quality gear, competitive pricing (including sales and price matching), and strong support for the local community. The firearms department and bike shop were highlighted as being particularly top-notch.
Things to Consider
Several significant negative experiences were reported, including one instance of being asked to leave the store prematurely, accusations of staff lying about warranty/guarantee policies on a branded chair, and extremely poor handling of a damaged floor-model cargo box resulting in a denied exchange and poor treatment. Other complaints involved confusion and misinformation regarding CCW class sign-ups, being charged an unexpected $10 shipping fee for an in-store replacement of a defective item, and some staff in the fishing/hunting department providing incorrect regulatory advice. Additionally, some customers noted the store is generally pricey.
Features & Amenities
What makes this surf shop stand out.
- Equipment Rental
- Has Wetsuit Rental
- Has Lesson Programs
- Friendly Staff
- Good Prices
- Has Longboard
- Has Apparel
- Local Discount
- Has Snowboards
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