// Surf Shop
Drill Surf & Skate
Google 4.5 · 35 reviews
Surf shop in Malibu, CA
About Drill Surf & Skate
Drill Surf & Skate in Malibu, CA, offers a range of surf and skate gear, rentals, and lessons right near the ocean. Customers consistently praise the owner and staff for providing authentic, welcoming service, expert local advice, and high-quality, non-corporate experiences. This shop is ideal for both visiting families and dedicated surfers seeking genuine local insight and reliable equipment.
The Good
Customers overwhelmingly praise the staff, especially the owner Craig, for being exceptionally friendly, honest, welcoming, and providing authentic, non-corporate service. Instructors like Keats and Isaac are highlighted for making lessons fun, sharing personal stories, and effectively teaching wave reading. The shop is recommended for its authentic Malibu vibe, high-quality and unique selection of gear/clothing, and excellent value on rentals. Specific positive actions included quick last-minute service, helpful board repair, providing local recommendations (restaurants, spots), and going above and beyond with customer care (e.g., driving customers, providing towels/warm water).
Things to Consider
A small minority of reviews reported extremely negative experiences characterized by rude, entitled, and dismissive staff who prioritized friends over paying customers, particularly regarding COVID-19 entry rules. One customer complained about being ignored while trying to shop. Another noted an issue with an instructor forgetting a leash for a lesson. A separate complaint involved management getting angry at customers for dripping water on the floor after surfing, suggesting a lack of understanding about the nature of a surf shop.
Features & Amenities
What makes this surf shop stand out.
- Equipment Rental
- Has Wetsuit Rental
- Has Lesson Programs
- Friendly Staff
- Good Prices
- Has Longboard
- Has Stand Up Paddle Board
- Has Skateboards
- Has Sunglasses
- Has Apparel
- Has Repair Services
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