15th St Surf Shop @ 32nd St.
5.0
From 7 reviews
3138 W Balboa Blvd
// Surf Shop
PJ's Surfrider
Google 4.4 · 47 reviews
Surf shop in Newport Beach, CA
About PJ's Surfrider
PJ's Surfrider in Newport Beach offers a trendy selection of major surf brands, beach gear, clothing, and board rentals right near the sand. While many patrons praise the helpful staff and excellent rental return policy, some reviews cite inconsistent service experiences and higher-than-average pricing. This shop is ideal for vacationers needing immediate beach essentials or tourists seeking stylish, location-specific apparel and accessories.
The Good
Customers frequently praise the store's excellent location right by the beach, the very laid-back and surfy atmosphere, and the wide selection of trendy surf merch, beach gear, clothing (including big brands), and accessories. Specific positive mentions include friendly and helpful customer service from staff like Marabella and Juan regarding returns/issues, good selection for board rentals, and finding T-shirts on sale. The store is often cited as a convenient one-stop shop for vacationers.
Things to Consider
Significant negative feedback centers on extremely poor customer service, including accusations of shoplifting, rude behavior from employees (Jose mentioned specifically), and feeling discriminated against or excessively monitored while shopping. Other complaints include generally high prices (though sometimes attributed to the prime location), an incident involving a dispute over veteran discounts leading to a ban, and one instance where an employee was overly intrusive while the customer was trying on clothes. One review also noted that rental prices for boards were much higher than a nearby competitor.
Features & Amenities
What makes this surf shop stand out.
- Equipment Rental
- Friendly Staff
- Good Prices
- Has Skateboards
- Has Sunglasses
- Has Apparel
- Local Discount
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