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// Surf Shop

O'Neill Outlet Orange

Google 4.4 · 35 reviews

Surf shop in Orange, CA

About O'Neill Outlet Orange

O'Neill Outlet Orange in Orange, CA, offers a wide selection of branded apparel and accessories right at the outlets. Customers consistently praise the amicable and exceptionally helpful staff who take time to assist with finding specific items and completing transactions quickly. This location is ideal for value-seeking shoppers and families looking for quality gear backed by attentive, personalized service.

The Good

Customers consistently praise the exceptional and genuine customer service provided by staff members like Leslie, Liliana, Lily, and Erick. The store is noted for having great prices, an extensive selection of products (including cute beach clothes), honoring military discounts, and offering coupons for future purchases. The overall atmosphere is described as very nice, and the staff is frequently called amicable and helpful.

Things to Consider

The most significant and recurring complaint involves a strong smell of marijuana inside the store on multiple visits, leading one customer to leave immediately. Additionally, there was a report of very poor customer service regarding an exchange for a damaged item, and another instance where a customer was made to wait 30 minutes to pay, resulting in them abandoning their purchase due to an unhelpful employee.

Features & Amenities

What makes this surf shop stand out.

  • Friendly Staff
  • Good Prices
  • Has Apparel

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