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// Surf Shop

Traveler Surf Club & Coastal Outpost

Google 4.6 · 43 reviews

Surf shop in Pacifica, CA

About Traveler Surf Club & Coastal Outpost

Traveler Surf Club & Coastal Outpost in Pacifica, CA, offers surf rentals, lessons, and a curated retail space alongside unique amenities. Customers consistently praise the exceptionally helpful and welcoming staff, particularly highlighting the convenient access to hot showers and a post-surf sauna. This innovative club environment is ideal for beginners and dedicated surfers alike seeking high-quality gear and a supportive, relaxing beach experience.

The Good

Overwhelmingly positive feedback highlights the exceptional customer service, particularly mentioning staff members Tony, April, and Laura for being extremely helpful, friendly, and professional, especially with beginners. Customers highly value the unique amenities, specifically the hot showers and sauna, which enhance the post-surf experience. The shop is praised for its curated retail selection, including unique gifts, high-quality gear, and catering well to women surfers (e.g., stocking Kassia brands). The overall vibe is welcoming, taking the intimidation out of surfing, and the club concept (lockers, heated seating) is innovative.

Things to Consider

Criticism centers on pricing, with mentions of 'boring overpriced inventory' and lessons being 'prohibitively expensive.' One review suggested the shop is a 'High end Hipster Boutique, not for the core surfer' and accused it of 'piggy backing off the community' of a long-standing neighbor. Another customer experienced very poor service due to staff prioritizing a lengthy personal conversation over assisting them at the counter. One reviewer also noted a potential safety concern regarding traffic when walking from the store to the Malibu point break.

Features & Amenities

What makes this surf shop stand out.

  • Equipment Rental
  • Has Wetsuit Rental
  • Has Lesson Programs
  • Friendly Staff
  • Good Prices
  • Has Longboard
  • Has Skateboards
  • Has Apparel
  • Has Repair Services

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