Sandbar Surf School
5.0
286
Reviews
110 Park Ave
Lessons · Rentals · Friendly staff
// Surf Shop
Moondoggies Beach Club
Google 4.2 · 26 reviews
Surf shop in Pismo Beach, CA
About Moondoggies Beach Club
Moondoggies Beach Club in Pismo Beach, CA, offers a selection of rentals, surf gear, and beach lifestyle apparel. While many patrons praise the friendly, kind staff and excellent service, some recent reviews cite extremely negative interactions regarding unwelcoming attitudes and poor return policies. This established shop is ideal for those seeking quality local wear and reliable board rentals, provided they are prepared for a potentially mixed customer service experience.
The Good
Customers consistently praise the staff for being friendly, kind, helpful, polite, and attentive. The shop is noted for having a great selection of clothing (t-shirts, hoodies, flip-flops) and quality rental gear (soft top boards in good shape). The atmosphere is described as having super rad employees and a unique, famous local surf wear selection.
Things to Consider
There are severe complaints regarding staff behavior, including accusations of insulting, prejudiced, and unwelcoming service directed at customers of color. Specific negative incidents include staff refusing returns/exchanges for broken merchandise, being overly intrusive or conversely, ignoring customers while on their phones, and one extreme report of an employee making a derogatory comment about a customer's weight. Some reviews also mention items being overpriced.
Features & Amenities
What makes this surf shop stand out.
- Equipment Rental
- Has Wetsuit Rental
- Has Lesson Programs
- Friendly Staff
- Good Prices
- Has Longboard
- Has Skateboards
- Has Sunglasses
- Has Apparel
// Reviews left on SurfSpotGuide
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