eBodyboarding.com/JuniorGuards.com
5.0
406
Reviews
1303 Calle Avanzado
Friendly staff
// Surf Shop
Bashams Factory & Surfshop
Google 4.1 · 40 reviews
Surf shop in San Clemente, CA
About Bashams Factory & Surfshop
Bashams Factory & Surfshop in San Clemente, CA, is a well-established destination offering new boards, shaping supplies, and comprehensive repair services. Customers frequently praise the staff for being exceptionally kind, knowledgeable, and willing to spend significant time teaching repair techniques or advising on purchases. This shop is ideal for both dedicated shapers needing quality glassing and supplies, and beginners seeking patient guidance on their first board or repair project.
The Good
Customers consistently praise the staff for being incredibly friendly, helpful, knowledgeable, and generous, often going above and beyond (even staying late or providing free tutorials). The shop is highly regarded for its board repair services, with many reporting excellent, like-new results, and for being a great source for shaping supplies and glassing services. The selection of boards (new and used) and the overall authentic, local surf shop atmosphere are frequently highlighted as major positives.
Things to Consider
Several significant issues were reported regarding repair turnaround times, with one customer waiting over two weeks past the quoted time and receiving poor communication (unhelpful staff not knowing status). One review mentioned a repair job that was technically good but lacked final polishing/sanding marks removal. There were complaints about customer service being perceived as 'cocky and arrogant' by some, and one severe instance of difficulty canceling an online order leading to shipping issues. Additionally, some external/political comments regarding window displays were noted.
Features & Amenities
What makes this surf shop stand out.
- Friendly Staff
- Good Prices
- Has Longboard
- Has Repair Services
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