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// Surf Shop

Catalyst - Lost Surfboards

Google 4.5 · 33 reviews

Surf shop in San Clemente, CA

About Catalyst - Lost Surfboards

Catalyst in San Clemente, CA, offers a strong inventory of Lost Surfboards and essential gear. Customers frequently praise the staff's knowledgeable, friendly service, noting excellent assistance with board selection and efficient handling of online orders and exchanges. This shop is ideal for dedicated surfers seeking expert guidance on high-performance boards and reliable customer support.

The Good

Customers consistently praise the staff for being extremely helpful, friendly, knowledgeable, and positive (mentioning Avery, Cam/Camden, Ryan, and Kevin specifically). The shop offers a huge and great selection of Lost/Mayhem surfboards and equipment, often at good prices. The online ordering process for custom boards is noted as easy, and staff are accommodating with order changes and providing helpful advice on board shapes for different skill levels.

Things to Consider

The most significant negative feedback revolves around extremely long and unreliable wait times for custom surfboard orders, with some customers waiting 7+ months with vague updates. There were isolated reports of terrible customer service, including rude/indifferent staff lacking inventory knowledge, and one severe incident involving highly inaccurate and confusing pricing at the register for small items.

Features & Amenities

What makes this surf shop stand out.

  • Friendly Staff
  • Good Prices
  • Has Skateboards
  • Has Apparel

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