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// Surf Shop

Sun Diego Boardshop

Google 4.0 · 28 reviews

Surf shop in San Clemente, CA

About Sun Diego Boardshop

Sun Diego Boardshop in San Clemente, CA, offers a wide variety of surf, skate, and stylish beach apparel. While some reviews cite inconsistent service and immature staff behavior, many customers praise specific employees like Sidney and Bella for exceptional, proactive problem-solving and going above and beyond for customers. This shop is best for shoppers seeking unique, trendy clothing and gear who value dedicated staff who will track down hard-to-find items.

The Good

Exceptional customer service is a recurring theme, specifically highlighting staff members Sidney and Bella for going above and beyond to locate and expedite items, even across different store locations. Customers frequently praise the store's wide variety of products, cute and stylish clothing selection, good prices, and the neat, organized store displays. Staff were often described as friendly, lovely, polite, and sweet.

Things to Consider

Several reviews cite significant issues with poor customer service, describing staff as rude, incompetent, appearing bothered by customers, or acting immaturely (like using profanity). Specific complaints include employees not acknowledging customers, refusing to assist with simple tasks like unboxing shoes, and providing inconsistent or incorrect information regarding promotions. One customer reported an issue with a defective product that the store refused to refund.

Features & Amenities

What makes this surf shop stand out.

  • Friendly Staff
  • Good Prices
  • Has Skateboards
  • Has Sunglasses
  • Has Apparel
  • Local Discount

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