// Surf Shop
Surf N Wear's Beach House
Google 4.8 · 97 reviews
Surf shop in Santa Barbara, CA
About Surf N Wear's Beach House
Surf N Wear's Beach House in Santa Barbara offers a huge inventory spanning surf gear, apparel, and unique merchandise. Customers frequently praise the incredible, often personalized service, noting staff generosity, product knowledge, and an amazing store vibe, though some report inconsistent attention when seeking specific wetsuits. This destination suits both tourists seeking commemorative Santa Barbara beachwear and dedicated surfers looking for extensive board and accessory selections backed by helpful expertise.
The Good
Customers consistently praise the incredible, friendly, and helpful customer service, citing specific employees for going above and beyond (e.g., mailing lost keys, detailed gear explanations). The store is noted for its massive and amazing selection of merchandise, including apparel, housewares, and a huge inventory of surfboards and wetsuits. Many appreciate the store's integrity, generosity, thoughtful packaging for online orders, and its welcoming atmosphere for both locals and tourists.
Things to Consider
A few isolated incidents suggest inconsistent service quality. One customer felt rushed and unwelcome near closing time, despite making a large purchase. Another reported being given incorrect advice regarding wetsuit sizing, resulting in a suit that was too tight for water use. A third customer experienced poor follow-through after calling ahead to confirm stock, leading to a wasted trip with no apology offered.
Features & Amenities
What makes this surf shop stand out.
- Equipment Rental
- Has Wetsuit Rental
- Friendly Staff
- Good Prices
- Has Sunglasses
- Has Apparel
- Has Repair Services
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