BC Surf & Sport in Boulder

Surf shop in Boulder, CO

SurfSpotGuide verified

4.2 (36 reviews)

Boulder, CO

About BC Surf & Sport in Boulder

BC Surf & Sport in Boulder offers a wide inventory spanning skate, surf, and snow gear, alongside apparel and accessories. Customers frequently praise specific staff members like John and Mitchell for their knowledgeable, friendly assistance, though some report inconsistent service experiences. This shop is ideal for enthusiasts seeking solid brands and expert setup advice, particularly from management like Romeo, who can cater to both new and experienced riders.

The Good

Customers frequently praise specific employees (Romeo, John, Mitchell, Andrew, Logan, Blase, Baxter, Daniel) for being knowledgeable, friendly, approachable, and providing superb customer service, including custom requests and helpful advice for beginners and experts alike. The shop is noted for having an amazing and excellent selection of products across skate, surf, and snowboard gear, solid brands, good clothing/footwear, and a welcoming, community-focused atmosphere. Some customers highlighted that the new manager, Romeo, has significantly improved the experience.

Things to Consider

The primary negative feedback centers on inconsistent and poor customer service, specifically staff ignoring customers, prioritizing conversations among themselves or friends over assisting patrons, and one instance of providing incorrect product knowledge to an experienced customer. Other minor complaints include the store being unexpectedly closed outside of listed hours, and one mention that the pricing is 'kinda overpriced'.