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Billabong

Surf shop in Palm Beach Gardens, FL

SurfSpotGuide verified
4.1 (8 reviews)
Palm Beach Gardens, FL
+1 (407) 835-1313Visit Website

About Billabong

The Billabong store in Palm Beach Gardens, FL, stocks the newest styles of surf culture apparel, including swimwear, shorts, hats, and accessories like watches and GoPros. While some patrons report inconsistent service experiences regarding exchanges and pricing accuracy, others frequently praise the attentive staff and the quality of durable, long-lasting products. This location is ideal for dedicated brand followers and vacationers seeking reliable, current surf and lifestyle gear for immediate use.

The Good

Customers highly praise the incredible customer service, noting staff members like Piper as attentive and super helpful. The store is described as having an awesome surf culture and lifestyle clothing selection, including a wide variety of shorts, bathing suits, t-shirts, hats, and accessories like watches and GoPros. Shoppers appreciate the quality and durability of the products, such as cycling shorts that last over the years.

Things to Consider

Significant negative feedback centers on poor customer service regarding returns and exchanges, specifically the refusal to process an exchange for an item purchased at a different store location, causing major inconvenience. There were also documented instances of being overcharged for an item, requiring a second trip to correct the billing error. Additionally, one review mentioned being 'very badly treated' when attempting a simple exchange.

Shop Highlights

Everything you need to plan a visit to Billabong.

Located inPalm Beach Gardens, FL
Call+1 (407) 835-1313
Emailahennings@us.billabong.com
Websiteus.billabong.com/pages/company-stores

Where You'll Find Billabong

3101 PGA Blvd Space #P213, Palm Beach Gardens, FL 33410
Palm Beach Gardens, FL 33410
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How to Reach Billabong

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Reach out directly for inventory updates or personalised recommendations.

Call 4078351313Email ahennings@us.billabong.comVisit WebsiteGet Directions

Features & Amenities

What makes this surf shop stand out.

Friendly Staff
Has Sunglasses
Has Apparel

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