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// Surf Shop

SURF STAR

Google 4.8 · 75 reviews

Surf shop in Santa Rosa Beach, FL

About SURF STAR

Surf Star in Santa Rosa Beach, FL, offers a wide selection of Grayton Beach apparel, souvenirs, beach toys, and reasonable priced merchandise. While some visitors noted inconsistent initial greetings, many customers consistently praise specific staff members, like Amelia, for outstanding, friendly, and knowledgeable service that makes shopping easy. This shop is ideal for families and returning visitors seeking quality local gear and dependable assistance in finding the perfect vacation mementos.

The Good

The staff, particularly an employee named Amelia, receives overwhelmingly positive feedback for being incredibly helpful, friendly, knowledgeable, and providing outstanding customer service. Customers frequently mention the great selection of high-quality Grayton Beach/30A apparel, reasonable prices, good souvenir options for kids, and the overall fun environment. Many reviewers state they are repeat customers specifically because of the excellent service.

Things to Consider

Negative feedback centers on inconsistent customer service, with one review citing an employee who was completely unengaged and unfriendly, leading to a lost sale. Another significant complaint involved the ethical concern of selling live hermit crabs in a shop that otherwise promotes environmental awareness ("Save the Turtles!"). Finally, one customer noted a severe lack of parking availability near the store.

Features & Amenities

What makes this surf shop stand out.

  • Friendly Staff
  • Good Prices
  • Has Apparel

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