T&C Surf Designs

Surf shop in Aiea, HI

SurfSpotGuide verified

4.4 (23 reviews)

Aiea, HI

About T&C Surf Designs

T&C Surf Designs in Aiea, HI, offers a wide selection of apparel, accessories, and gear, including exclusive original designs and sought-after brands like Hydro Flask. Customers frequently praise the dedicated and helpful staff who go the extra mile to locate specific items and provide excellent in-store service, despite occasional long checkout lines. This location is ideal for dedicated local shoppers and visitors seeking reliable inventory and personalized assistance with clothing or equipment needs.

The Good

Customers consistently praise the staff for being awesome, friendly, helpful, polite, and patient, specifically mentioning excellent service for special requests, order holds, and custom skateboard assembly. The shop is highly regarded for its great selection of clothing, accessories (like Hydro Flasks and pouches), and good sales/discounts. Many reviewers consider it a favorite place to shop in Hawaii, noting the availability of unique or hard-to-find items and good store vibes.

Things to Consider

Significant complaints center around extremely long wait times and slow-moving lines at the cash wrap, even when multiple employees are present. There is frustration regarding inventory management, specifically the consistent lack of desired colors/models for popular items like Hydro Flasks, and poor follow-through on notification/call lists for restocking. Additionally, one customer noted inconsistent service quality between different counter staff, and another expressed frustration over the limited online store capabilities, preventing them from ordering clothing items.