The LineUp at Wai Kai
4.7
101
Reviews
91-1621 Keoneula Blvd
Local discount · Longboards · Lessons
// Surf Shop
White Plains Beach Surf Shack
Google 4.3 · 4 reviews
Surf shop in Ewa Beach, HI
About White Plains Beach Surf Shack
The White Plains Beach Surf Shack, located in Ewa Beach, Hawaii, offers affordable surfboard rentals right near a popular learning spot. While customers consistently note the inexpensive gear and the beach's suitability for beginners, some reviews mention inconsistent staff demeanor and shorter-than-advertised lesson times. This shop is best suited for budget-conscious individuals seeking basic rentals or those comfortable navigating potentially abrupt service to access the waves.
The Good
Customers appreciate the cheap surfboard rentals and the fact that the beach location is great for learning to surf, noting it is generally safe for children and often watched by a lifeguard. Some staff members were noted as being helpful, and the surfboards themselves are described as good quality.
Things to Consider
Significant complaints center on extremely poor customer service from certain staff members, specifically described as rude and unfriendly, leading to an unpleasant atmosphere. There were issues with lesson timing and duration; a supposed one-hour lesson lasted only about 32 minutes, contradicting the advertised price structure. Check-in procedures were confusing, and one customer felt their child was treated dismissively regarding equipment and instruction clarity.
Features & Amenities
What makes this surf shop stand out.
- Equipment Rental
- Has Lesson Programs
- Good Prices
- Has Apparel
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