Hurley - Haleiwa

Surf shop in Haleiwa, HI

SurfSpotGuide verified

4.0 (8 reviews)

Haleiwa, HI

About Hurley - Haleiwa

Hurley in Haleiwa offers a solid range of apparel, including sought-after HIC surfboards and branded merchandise. While some patrons report exceptional, go-the-extra-mile service from staff members, others noted instances of unwelcoming interactions regarding store policies. This location is ideal for those seeking quality Hurley wear and dedicated assistance in tracking down specific, hard-to-find gear.

The Good

Customers frequently praised the friendly, helpful, and outstanding customer service provided by specific staff members (like Darryl). The store offers a great selection of men's, kid's, and women's apparel, including subtle Hurley logo merchandise suitable for everyday wear. Prices for surfboards were noted as fairly reasonable, and shoppers appreciated the quality and neat folding of clothing items.

Things to Consider

A significant negative point involved an interaction where an employee/owner enforced mask compliance in a manner that drove a customer away, leading to a lost sale due to perceived 'misplaced self righteousness.' Another review suggested that some staff lacked basic friendliness, indicating inconsistency in the customer service experience.