Hi Tech Surf Sports

Surf shop in Kahului, HI

SurfSpotGuide verified

4.8 (295 reviews)

Kahului, HI

About Hi Tech Surf Sports

Hi Tech Surf Sports in Kahului, HI, offers an extensive inventory ranging from surfboards and skate gear to beachwear and accessories. Customers consistently praise the friendly, knowledgeable staff and the shop's well-stocked selection, often highlighting excellent service and great sale items. This location is ideal for anyone needing quality ocean sports equipment or apparel, ensuring you find exactly what you need for your Maui adventures.

The Good

Customers consistently praise the extremely friendly, helpful, and knowledgeable staff who provide excellent, welcoming service and embody the 'Aloha' spirit. The shop is highly regarded for its huge and endless selection of ocean gear, surfboards, skate equipment, and beachwear, often stocking items not found elsewhere. Many appreciate the good sales/clearance rack, the quality of the boards, and the willingness of staff to go the extra mile, including honoring quoted prices even when mistaken, and providing expert advice on local surf conditions and equipment.

Things to Consider

A significant minority of reviews report very negative experiences, specifically citing rude attitudes, feeling unwelcome, and being treated poorly by some employees, particularly at the Kahului location, even after being a high-spending customer. Specific complaints include feeling stared at suspiciously, staff sighing over payment handling, and receiving dismissive or 'smart ass' responses over the phone regarding product inquiries. There were also issues reported regarding online orders not being received and a refusal to honor a stated return policy for a board bag.