Surfboard Factory Hawaii
4.9
119
Reviews
2045 Lauwiliwili St Bldg 5 Ste 501
// Surf Shop
Rip Curl
Google 4.4 · 19 reviews
Surf shop in Kapolei, HI
About Rip Curl
Rip Curl in Kapolei, HI, stocks a wide range of apparel and gear from the well-known brand. While some patrons report challenging interactions regarding service and returns, many others consistently praise the staff for being friendly, helpful, and providing excellent pricing across their well-organized inventory. This location is ideal for dedicated Rip Curl enthusiasts seeking current deals and a broad selection of their core products.
The Good
Customers consistently praise the staff for being super friendly, kind, helpful, and providing great service. The store is noted as being very clean and nicely sorted, offering excellent prices and a great selection of merchandise, including good deals on clothing and gear.
Things to Consider
Specific negative feedback highlights extremely poor customer service from certain staff members, including unhelpful and silent interactions at the counter. There were also complaints regarding an inflexible exchange policy, specifically refusing an exchange for an unworn, tagged wetsuit that was the wrong size.
Features & Amenities
What makes this surf shop stand out.
- Friendly Staff
- Good Prices
- Has Apparel
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