Next Level Watersports - Nantucket Kiteboarding, Wakeboarding, Winging, Foiling, Events, Sunset Cruises
5.0
42
Reviews
24 Washington St
Lessons · Rentals · Friendly staff
// Surf Shop
Force Five WaterSports
Google 4.5 · 21 reviews
Surf shop in Nantucket, MA
About Force Five WaterSports
Force Five WaterSports in Nantucket, MA, serves as a comprehensive outfitter offering everything from swimwear and gear to a unique back-of-store candy shop. While some patrons note high island pricing, reviews frequently praise the friendly, helpful staff and the extensive, one-stop inventory selection. This location is ideal for visitors needing immediate beach supplies or reliable service for common replacement items.
The Good
Customers highly value the store as a comprehensive 'one-stop shop' for beach and water sports needs, stocking a wide variety of items including swimsuits, sunglasses, wetsuits, and gear. Staff members, including Ted, are frequently described as young, super friendly, and proactive in customer service (e.g., returning lost items). The in-store candy shop is a significant highlight, praised for great prices, wide selection, and good customer service.
Things to Consider
Significant negative feedback centers on poor product support and customer service regarding defective merchandise; one customer reported a manager refusing to assist with broken, expensive sunglasses, directing them to contact the manufacturer directly. Pricing is acknowledged as high, typical for Nantucket, but one specific complaint noted very expensive children's goggles. There was also a complaint about receiving 'horrible tacos' after a 45-minute wait for food.
Features & Amenities
What makes this surf shop stand out.
- Friendly Staff
- Good Prices
- Has Sunglasses
- Has Apparel
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