Jerry's Garage Inc.

Surf shop in Grand Rapids, MI

SurfSpotGuide verified

4.9 (62 reviews)

Grand Rapids, MI

About Jerry's Garage Inc.

Jerry's Garage Inc. in Grand Rapids is an automotive repair shop known for handling a wide range of vehicle service needs. Customers consistently praise the staff for their kindness, honesty, and commitment to timely, fairly priced repairs, often highlighting exceptional service that exceeds expectations. This shop is ideal for anyone seeking trustworthy mechanics who prioritize accurate diagnostics and transparent billing over unnecessary upselling.

The Good

Customers overwhelmingly praise the staff (Jay and Jerry specifically) for being kind, honest, professional, and personable. Key strengths include fair and affordable pricing, timely/quick turnaround service, high-quality and accurate repairs, and excellent customer service/communication. Many reviewers express high levels of trust and loyalty, noting they travel significant distances or use the shop for both personal and business fleet needs.

Things to Consider

One customer reported a rude interaction when calling for an estimate over the phone, stating the shop refused to provide one without seeing the car first. Another reviewer mentioned a past experience where the shop owner seemed unwilling to take their business for a simple oil change years ago, leading them to take their business elsewhere.