Sunset Blue

Surf shop in Sunset Beach, NC

SurfSpotGuide verified

4.2 (49 reviews)

Sunset Beach, NC

About Sunset Blue

Sunset Blue in Sunset Beach, NC, offers a selection of resort wear, beach gear, and popular brand merchandise. Customer feedback is highly polarized, noting both exceptionally friendly and helpful staff alongside reports of rude service and concerns about pricing and return policies. This shop suits shoppers looking for specific brand names and a wide variety of beach necessities, provided they are prepared for potentially inconsistent customer interactions.

The Good

Customers frequently praise the friendly, welcoming, and helpful staff, specifically mentioning employees like Megan, Adam, and Kim. The store is noted for having a lovely, clean atmosphere, carrying great brands, and offering a wide selection of quality merchandise, including resort wear and sun protection items. Many reviewers consider it the best beach store in the area and express intent to return.

Things to Consider

Significant negative feedback centers on extremely rude and unprofessional staff behavior, including belittling customers, being dismissive, and confrontational interactions, particularly involving management or older female staff members. Other major complaints include items being overpriced, inflexible and unclear return/exchange policies, and issues with product quality (defective bodyboard). Additionally, some customers reported unexpected extra fees for credit card usage that were not clearly posted.