Cleanline Surf

Surf shop in Cannon Beach, OR

SurfSpotGuide verified

4.8 (112 reviews)

Cannon Beach, OR

About Cleanline Surf

Cleanline Surf in Cannon Beach, Oregon, offers a wide selection of surfboards, wetsuits, and exclusive apparel. Customers consistently praise the exceptionally friendly, knowledgeable staff and the personalized service, often noting thoughtful extras like handwritten notes with online orders. This shop is ideal for everyone from first-time renters to dedicated gear hunters seeking fair prices and a welcoming, inclusive surf community vibe.

The Good

Customers overwhelmingly praise the exceptional, friendly, and knowledgeable staff across both online and in-person interactions. Specific highlights include going above and beyond with personalized notes and small gifts (like Starbursts and stickers) with online orders, excellent guidance during product selection (including online chat support), accommodating late returns, providing assistance outside of normal customer duties (like giving a van a jump), and maintaining fair prices. The selection of boards, wetsuits, and clothing is frequently noted as extensive and high-quality. Many reviewers feel welcomed and appreciate the lack of condescension, fostering a positive, inclusive surf community vibe.

Things to Consider

One review cited an extremely unprofessional and rude young female employee who ignored a customer request by scrolling on her phone. Another significant complaint involved a younger male employee at the Cannon Beach shop who condescendingly lectured a female surfer about fault for a ding, leading the customer to feel the shop was not upholding its supportive culture. One customer noted that rental prices were higher compared to a different shop in Cannon Beach. Additionally, one group was denied gear rental because they arrived too close to closing time, suggesting rental cutoff hours should be clearer.