Folly; Beach and Bike Rentals
5.0
10
Reviews
Paddleboards · Board repairs · Lessons
// Surf Shop
Folly Beach Rentals, Free Delivery, Bikes and Beach Gear
Google 4.6 · 34 reviews
Surf shop in Charleston, SC
About Folly Beach Rentals, Free Delivery, Bikes and Beach Gear
Folly Beach Rentals provides a wide array of beach gear, bikes, and delivery services for visitors exploring the area. Customers consistently praise the exceptionally friendly, professional staff who offer accommodating service, including emergency roadside assistance and flexible reservation handling. This shop is ideal for vacationers seeking reliable rentals and personalized customer care to enhance their coastal experience.
The Good
Customers overwhelmingly praise the exceptional customer service, highlighting staff friendliness, professionalism, and willingness to go above and beyond (e.g., immediate flat tire replacement delivery, assistance with transportation, and proactive communication during bad weather). Specific positive mentions include great deals, excellent product quality (especially for newer bikes and electric options), easy digital reservations, and convenient delivery/pickup services. Staff members like Matteo, Will, Cameron, and Willie received specific commendations.
Things to Consider
Several issues were reported regarding equipment quality and operational reliability. Specific complaints include some bikes being 'a wee bit worn and rusty,' broken/spinning bike seats, and the shop closing early (10 minutes before stated closing time) resulting in a lost rental day. The most severe negative feedback involved significant price discrepancies between online quotes and in-person charges, and a failure to honor a pre-booked kayak reservation due to inventory issues.
Features & Amenities
What makes this surf shop stand out.
- Equipment Rental
- Friendly Staff
- Good Prices
- Has Stand Up Paddle Board
- Has Repair Services
- Local Discount
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