Parrot Surf & Skate

Surf shop in Mt. Pleasant, SC

SurfSpotGuide verified

4.7 (126 reviews)

Mt. Pleasant, SC

About Parrot Surf & Skate

Parrot Surf & Skate in Mt. Pleasant, SC, offers a broad inventory spanning surfboards, skate gear, apparel, and footwear. Customers consistently praise the staff for being exceptionally knowledgeable, friendly, and dedicated to providing personalized assistance for every purchase. This local gem is the ideal destination for everyone from first-time buyers needing patient guidance to seasoned enthusiasts seeking quality equipment.

The Good

Customers overwhelmingly praise the staff for being genuinely friendly, extremely helpful, knowledgeable across both surf and skate gear, and attentive to individual needs (including sizing and experience level). Specific employees like Grant, Elijah, Angelo, and Sophie were frequently mentioned for providing excellent, personalized service. The shop is highly recommended for its great selection of apparel, footwear, skateboards, and surfboards, and is often cited as the best local shop in Charleston.

Things to Consider

Negative feedback includes reports of a strict 'no refunds' policy and a lack of customer restrooms. One customer reported a negative experience where employees mocked them after they asked for T-shirts, causing them to leave without purchasing. Another serious complaint involved a very long delay (two months past the quoted two weeks) for a board repair with poor communication and excuses. Finally, one customer reported poor quality control on shorts where seams came undone after one use, and the staff refused to offer an exchange or refund.