North Coast Surf Inc

Surf shop in Ocean Shores, WA

SurfSpotGuide verified

4.6 (65 reviews)

Ocean Shores, WA

About North Coast Surf Inc

North Coast Surf Inc in Ocean Shores, WA, offers a curated selection of quality boards, wetsuits, apparel, and accessories. Customers consistently praise the genuine, friendly service from the knowledgeable owner and staff, highlighting the excellent atmosphere and high-quality rental gear. This shop is ideal for both beginners seeking helpful instruction and experienced riders looking for reliable equipment and stylish beachwear.

The Good

Customers overwhelmingly praise the owner, Jen (Jennifer), for being incredibly friendly, knowledgeable, professional, and providing genuine, caring customer service. The shop offers a perfect and high-quality selection of gear, including wetsuits, boards, clothing, and accessories, often noted as being better than typical tourist fare. Surf lessons, particularly with instructor Aaron, receive high marks for being fun, knowledgeable, and skilled. Rental gear is consistently described as high quality and in great condition. The overall atmosphere is frequently described as amazing, genuine, and having a great vibe.

Things to Consider

A few isolated incidents of negative customer service were reported, including one instance where staff were described as very rude, particularly towards children who were looking at merchandise, leading to a lost sale. Several customers noted issues with unexpected closures or a lack of communication (no answer on phone/website) when planning trips, leading to wasted visits. One review mentioned a lack of reservations for weekend rentals, operating strictly on a first-come, first-served basis, which could be inconvenient.