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Freaky Tiki Surf Shack

Google 4.1 · 65 reviews

Surf shop in Clearwater, FL

About Freaky Tiki Surf Shack

Freaky Tiki Surf Shack in Clearwater, FL, offers a variety of themed apparel, accessories, and drinkware. While some patrons praise the comfortable, quality merchandise and friendly interactions with certain staff members, numerous reviews cite highly unprofessional, rude, or dismissive employee behavior and issues with product quality after purchase. This shop is best for visitors seeking unique, locally-themed clothing who are prepared to navigate inconsistent customer service experiences.

The Good

Customers frequently praise the unique, original, and high-quality merchandise, especially the comfortable and soft T-shirts and sweatshirts with great designs that don't look like typical tourist gear. Many reviewers highlight positive interactions with friendly, helpful, and genuine staff members, noting that the store is clean, adorable, and offers a great variety of clothing for the whole family, including items beyond just crop tops.

Things to Consider

Significant negative feedback centers on extremely poor and unprofessional customer service, including instances of rudeness, body-shaming comments from staff, and blatant racial discrimination where staff ignored Black customers while immediately greeting white customers. Other complaints include staff complaining about coworkers, being unhelpful (e.g., refusing refunds, suggesting ordering online instead of special ordering), closing early, having incorrect operating hours listed online, and poor product quality (stitching flaws, lettering falling off shot glasses, shirts developing holes after one wash). There were also reports of staff monitoring customers excessively.

Features & Amenities

What makes this surf shop stand out.

  • Friendly Staff
  • Good Prices
  • Has Apparel

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