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// Surf Shop

Osprey Bay Outdoors

Google 4.8 · 108 reviews

Surf shop in Clearwater, FL

About Osprey Bay Outdoors

Osprey Bay Outdoors in Clearwater, FL, is your destination for kayaks, gear, and expert water sport services. Customers consistently praise the staff for their knowledgeable, friendly assistance, excellent inventory, and commitment to service, including free installations and thorough repairs. This shop is ideal for anyone needing reliable equipment, personalized advice, or guided local adventures, ensuring you leave fully equipped and confident.

The Good

Customers overwhelmingly praise the world-class, top-notch customer service provided by the knowledgeable and friendly staff, including owners Kim and Tom. Specific positive actions include free installation of roof racks and accessories, expert kayak repairs (even for extensive damage), excellent guidance on product selection, helpful safety instruction (like strapping down kayaks), and facilitating warranty replacements. The store is noted for having an amazing selection of kayaks and gear, fair/competitive pricing, and well-organized, fun guided tours and monthly outings.

Things to Consider

One customer reported a negative experience where they felt ignored by staff while attempting to purchase a kayak, leading them to leave without buying. Another customer noted that they found the exact same Thule roof rack for over $100 cheaper at a competitor in Tampa, suggesting that while service is excellent, pricing on some items might be higher than alternatives.

Features & Amenities

What makes this surf shop stand out.

  • Equipment Rental
  • Has Lesson Programs
  • Friendly Staff
  • Good Prices
  • Has Repair Services

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