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Quiet Storm Surf Shop Key West

Google 4.2 · 131 reviews

Surf shop in Key West, FL

About Quiet Storm Surf Shop Key West

Quiet Storm Surf Shop in Key West, FL, offers a large inventory of unique, trendy clothing and brand-name merchandise alongside typical tourist items. Customer feedback is sharply divided, with many praising the cute, quality apparel and specific helpful staff members, while others report extremely poor service, apathy, and unwelcoming attitudes from employees. This shop is best for shoppers prioritizing unique, non-touristy clothing selections and is best visited during quieter morning hours to potentially avoid negative staff interactions.

The Good

Customers frequently praise the store for its great and unique selection of trendy, non-touristy clothing and merchandise, often noting high quality apparel. Specific staff members (Amber, Emma, Steven) were highlighted for being exceptionally helpful, friendly, and going above and beyond. The store is also noted for having good sales, unique products, and a pleasant atmosphere (smelling good, clean).

Things to Consider

The most significant recurring negative feedback concerns extremely poor and rude customer service from various staff members, including being ignored, abruptness, apathy, and staff being preoccupied with personal conversations. Several reviews mentioned being aggressively prompted for a tip at checkout. Other complaints included feeling unwelcome near closing time, difficulty with exchanges/returns, and some items being considered overpriced despite the quality.

Features & Amenities

What makes this surf shop stand out.

  • Friendly Staff
  • Good Prices
  • Has Apparel
  • Local Discount

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