Kona Boys Beach Shack

Surf shop in Kailua Kona, HI

SurfSpotGuide verified

4.3 (118 reviews)

Kailua Kona, HI

About Kona Boys Beach Shack

Kona Boys Beach Shack in Kailua-Kona, HI, offers rentals for kayaks, SUPs, and snorkel gear alongside highly praised traditional Wa’a outrigger canoe excursions. Customers consistently highlight the exceptional, knowledgeable guides who share fascinating Hawaiian history and culture during engaging, well-instructed water experiences. This shop is ideal for groups and first-timers seeking an authentic, educational adventure supported by friendly, accommodating local service.

The Good

Customers overwhelmingly praise the outrigger canoe (Wa'a) tours, frequently highlighting the exceptional knowledge, storytelling, and cultural/historical education provided by guides like Grant, Ray, Tommy, Dylan, and Bambam. Staff are often described as friendly, accommodating, helpful, and welcoming. Rental gear (kayaks, SUPs) is generally considered clean, up-to-date, and reasonably priced, especially for the convenient location right next to the water/Marriott. Many reviewers enjoyed seeing dolphins and marine life during their excursions.

Things to Consider

One severe complaint detailed extremely rude, unprofessional, and argumentative behavior from an employee, nearly leading to a physical altercation. Another customer reported being abruptly told to 'Get out of the office' by an employee after questioning the quality of rental boogie boards. Logistical issues were noted, including poor communication regarding minimum participant requirements for tours, inadequate information about parking validation (leading to high parking fees), and a lack of changing facilities at the beach location as previously implied. Some found rental prices for items like chairs/umbrellas to be ridiculous, and one reviewer felt the outrigger tour was too lecture-heavy and not enough actual paddling time.